Social Media Retention
Retaining your existing customers is probably the most important part of your company’s growth and success. Our retention strategy realizes the full potential social media has to offer in terms of building long-term relationships with your customers.
Our job is to keep you at the front of your field. We will take over your social media channels and engage with your audience, keeping them feeling valued and important. Which they most certainly are.
What We Do
to your customers. What do they want, what do they say? We use these insights to give your customers what they really want.
Reward Your Advocates Look for the customers that are actively sharing your content and thank them in a relevant way.
Act and react- Reply to comments, thank people for sharing/commenting. This shows you value what your customers have to say.
Irresistible offersmoney off/freebies.coupons. It’s nice to be nice.
Speak their language - set the right tone. As long as you come across the way your customers want you to, you’re doing ok.
Timing is everything a lot of research has gone into the best times to reach your audience. We take advantage of all this data to keep you visible. And busy!